Account and access
For login issues, account changes, or deletion requests, email us from the address connected to your BurnFat account when possible.
Support
How can we help?
Contact BurnFat support for account help, privacy requests, billing questions, meal logging issues, or health-data sync troubleshooting.
support@getburnfat.appCommon topics
Meal logging
If a photo, barcode, or text meal estimate looks wrong, review the result before saving it and include the meal details when you contact support.
Activity sync
Apple Health, HealthKit, and Health Connect data only sync after you grant permission. If syncing stops, check your device privacy settings first.
Subscriptions
Subscriptions purchased through Apple App Store or Google Play are managed in the relevant store account, including cancellations and refund requests.